The UCC Welcomes You
Mission
Mission – The University Counseling Center (UCC) addresses the psychological, social, emotional, and developmental needs of a diverse population of AUA students, faculty, and staff through a commitment to provide counseling and preventive services. In alignment with the AUA mission, the UCC also provides a supportive environment to enhance all students’ potential for academic success.
Vision
Vision – The University Counseling Center (UCC) strives to be proactive and innovative in responding to the needs of a diverse university community and eliminate the stigma surrounding mental health.
Core Values
- Compassion
- Collaboration
- Confidentiality
- Diversity, Equity, and Inclusion
- Ethics and Integrity
- Professional Development and Training
- Respect and Trust
Meet our Qualified Professionals
Accreditation
The UCC has been accredited by the International Accreditation of Counseling Services (IACS), the premier leader in setting the benchmark for the full range of professional counseling services on college and university campuses worldwide.
IACS’ rigorous accreditation process involves detailed documentation, a comprehensive site visit evaluation, and multiple peer reviews in five areas: relationships within the college/university community, counseling and clinical services, ethical standards, personnel, and resources/infrastructure.
The UCC was evaluated by IACS and was found to offer competent and reliable professional services to its clientele. Approval by IACS is also dependent upon evidence of continuing professional development as well as demonstration of excellence of counseling performance.
Learn more about IACS
The International Accreditation of Counseling Services (IACS) is the premier leader in setting the benchmark for the full range of professional counseling services on college and university campuses. Through a comprehensive peer review process, IACS confirms the highest standards are being met, validates professional excellence, and distinguishes standout counseling centers with its accreditation seal of approval. Continuing a legacy that dates back to 1949, IACS is committed to advancing quality worldwide, encouraging and working with all centers seeking accreditation. www.iacsinc.org
Services Offered
Counseling & Mental Health Services:
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- Individual & Group Counseling
- Educational Workshops
- Crisis Intervention
- Consultations
- Community Outreach
- Prevention
Learn More
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FAQ
- What are the hours of the University Counseling Center? Answer: The UCC is open Monday through Friday from 9:00am to 6:00pm.
- How do I schedule an appointment? Answer: Appointments can be made online at https://auamed.medicatconnect.com/ or you can reach out to the UCC via email at UCC@auamed.net
- What is the cost for a counseling appointment? Answer: All billing and fees are handled by the University Health Clinic (UHC).
- 50-minute counseling appointments are US$154
- ALL No Shows or Late Cancellations are US$50, which is not covered by insurance.
Please email clinic@auamed.net for additional information about insurance and self-pay options.
- How long are the appointments? Answer: The appointments are 50-minutes, with the exception of “Check-up from the Neck-Up” which is 15-minutes.
- How do I cancel the appointment? Answer: Log into https://auamed.medicatconnect.com/ and click on your scheduled appointment. You can cancel your appointment online. You can also send an email to ucc@auamed.net to cancel your appointment.
- I need my counseling records. How do I get them? Answer: You can request your counseling records by completing a Release of Information https://tinyurl.com/UCCROIForm
- Is there a fee for Group Counseling? Answer: Group Counseling sessions are FREE.
- Is there a fee for Counseling Workshops? Answer: Counseling Workshops are FREE.
- Am I able to change counselors? Answer: It depends. You must complete a transfer request and await approval. https://tinyurl.com/thecounselortransferform
- May I request test accommodations from the UCC? Answer: Requests for test accommodations must go through the Office of Student Affairs – StudentAccommodations@auamed.net.