The UCC Welcomes You

 

Mission

Mission – The University Counseling Center (UCC) addresses the psychological, social, emotional, and developmental needs of a diverse population of AUA students, faculty, and staff through a commitment to provide counseling and preventive services. In alignment with the AUA mission, the UCC also provides a supportive environment to enhance all students’ potential for academic success.

Vision

Vision – The University Counseling Center (UCC) strives to be proactive and innovative in responding to the needs of a diverse university community and eliminate the stigma surrounding mental health.

Core Values

  • Compassion
  • Collaboration
  • Confidentiality
  • Diversity, Equity, and Inclusion
  • Ethics and Integrity
  • Professional Development and Training
  • Respect and Trust

Meet our Qualified Professionals


 

Services Offered

Counseling & Mental Health Services:

    • Individual & Group Counseling
    • Educational Workshops
    • Crisis Intervention
    • Psychiatry Referrals
    • Consultations
    • Community Outreach
    • Prevention
    • Medication Management

Learn More

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FAQ

  1. What are the hours of the University Counseling Center? Answer: The UCC is open Monday through Friday from 9:00am to 6:00pm.
  2. How do I schedule an appointment? Answer: Appointments can be made online at https://auamed.medicatconnect.com/ or you can reach out to the UCC via email at UCC@auamed.net
  3. What is the cost for a counseling appointment? Answer: All billing and fees are handled by the University Health Clinic (UHC).
  • 50-minute psychiatry appointments are US$160
  • 50-minute counseling appointments are US$140
  • 30-minute psychiatry and counseling appointments are US$75
  • ALL No Shows or Late Cancellations are US$50, which is not covered by insurance.

Please email clinic@auamed.net for additional information about insurance and self-pay options.

  1. How long are the appointments? Answer: The appointments are either 30-minutes or 50-minutes, with the exception of “Check-up from the Neck-Up” which is 15-minutes.
  2. How do I cancel the appointment? Answer: Log into https://auamed.medicatconnect.com/ and click on your scheduled appointment. You can cancel your appointment online. You can also send an email to ucc@auamed.net to cancel your appointment.
  3. Where do I go to get my prescription filled? (right after seeing the psychiatrist) Answer: Prescriptions can be filled at the UHC Pharmacy.
  4. I am out of/running low on medication and Dr. Joseph’s next available appointment is far away. Would the Health Clinic’s doctor be able to write me a prescription in the meantime? Answer: It would depend on the type of medication. It is important to monitor your prescription to avoid running out at the last minute.
  5. I need my counseling records. How do I get them? Answer: You can request your counseling records by completing a Release of Information https://tinyurl.com/UCCROIForm
  6. Is there a fee for Group Counseling? Answer: Group Counseling sessions are FREE.
  7. Is there a fee for Counseling Workshops? Answer: Counseling Workshops are FREE.
  8. Am I able to change counselors? Answer: It depends. You must complete a transfer request and await approval. https://tinyurl.com/thecounselortransferform
  9. May I request test accommodations from the UCC? Answer: Requests for test accommodations must go through the Office of Student Affairs – StudentAccommodations@auamed.net.